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Activity for Natasha Morgan

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Your money at your fingertips

With this solution, your fingerprints and face become the keys to your bank account. This would remove the need for you to remember security details such as your PIN and passwords and avoid you getting locked out of your account. How this would work: This would be agreed with you first to ensure you are happy accessing your account this way. You would be issued with a fingerprint reader and/or face scanner to use at home to access your account. This would replace using an existing...

11 Score
21
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Interactive Bank Statement

The interactive bank statement is an app which allows you to track your spending by providing clear and meaningful information. It can be configured to show only the information, which you find useful, in an accessible format. You can opt to use any of the following functions: Display information as text, rather than numbers, for example. ‘last Friday, you spent ten pounds in WHSmith.’ Print daily, weekly or monthly statements. Add notes about transactions in real time to show...

8 Score
6
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Account Angel Alerts

With ‘Account Angel Alerts’ you can choose to receive alerts about unusual activity on a bank account that appears out of character and different from usual outgoings. Banks have software that they can use to spot patterns or anything of concern on an account. Anyone can request these alerts on their account. You can be notified about repeat purchases that you have made that may be of concern. You can be informed of unusual cash withdrawals from your account. You can choose to...

11 Score
10
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Banking With Dementia support line

The Banking With Dementia support line is a dedicated banking phone line, connecting customers with dementia to a pool of customer service advisors with the knowledge and understanding to provide specialist support. It reduces the frustration caused by confusing processes and automated systems.  The service might include: Information about relevant financial products e.g. carers cards Information/signposting around Power of Attorney Guidance on how to use online banking Telephone...

13 Score
12
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My Money Meeting

My Money Meeting gives you the opportunity to meet regularly with a customer service advisor who is specially trained to understand the challenges that someone living with dementia may have managing their finances. This service includes: The option to choose how often the meetings take place A choice about where the meeting is held, if it is face to face in-branch or remote via video calling. Opportunity to discuss any changes to your health and or financial circumstances...

7 Score
5
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Spotting strange financial decisions early

This challenge is posted on behalf of someone who wishes to remain anonymous: We didn’t realise at first, but when my dad was diagnosed with Dementia, he developed unfounded thoughts which lead him to almost gave all his money. Strange financial decisions can be ‘invisible’ in the early stages of Dementia when not even family would recognise something was wrong, let alone banks. How can we help prevent people from making poor financial decisions in the very early stages of dementia,...

6 Score
Voting closed
1
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Concerns about using the cash machine

This challenge is based on experiences we have heard: I’ve found it worrying supporting my dad where his finances are concerned. My dad has always gone into the bank to draw his money out, but since coronavirus struck, my dad is weary of going into places for fear of catching it. So he now uses a cash machine local to him rather than travelling further away to go into a bank. The problem is I know he tends to use the cash machine when he goes out for some food shopping, which is...

10 Score
Voting closed
2
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Nana needs you!

This challenge is posted on behalf of Lorraine king: I was just going to propose that we develop an info pack/training portal for young people how to engage their parents/grandparents and meaningfully tackle the spectre of technology, the internet etc. The image I had was just as the parent/grand-parent takes the young one by the hand to school, now it may be the turn of the younger to lead the older into this brave new world of tech. My point is that people can learn, but it takes...

4 Score
2
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Disorienting experiences in care homes

My Grandma lives in a care home and has mild-moderate dementia. Because of coronavirus, the staff must all be dressed in full PPE. This means she cannot see their faces and so does not recognise the people around her. Being surrounded by people in such strange outfits must be very scary. Residents are also being confined to her room and only being allowed into the common areas in shifts. This prevents grandma from socialising with her friends, which is what she enjoys most. Although I...

11 Score
6
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A change in routine

My mother-in-law has early-onset Alzheimer's. She can find new situations unsettling and so finds comfort in her daily and weekly routines and regular activities, such as swimming. With shops, services and leisure facilities shutting down, she doesn't understand why she can't do the things she normally does. How might we provide structure to people's days when their regular activity is taken away? 

8 Score
1
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Natasha Morgan

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London, United Kingdom

Joined this community on Dec 17, 2018

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Bio Senior Innovator at Alzheimer's Society

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Research and Influencing

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alzheimers.org.uk

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